Appointments

To make an appointment either telephone, call in at the Practice or click on the link above to use the online appointment booking service. 

Online Appointment Booking Service

To be able to use the online booking service, you will need to register online. To do this, please ask at reception for your personal registration details, which will be given to you the same day.

When you have your registration details, please click the link above to complete the registration process:

Once you have registered you will be ready to use the online facility.

Urgent or Same Day Appointments 

The Practice operates an Acute Illness appointment system for urgent, acute medical issues. These appointments run throughout the day by specially trained Nurses and Doctors. When you telephone the surgery, a member of the reception team will ask you a small number of questions relating to your presenting medical problem. The Doctors have asked the team to do this to ensure the best outcome and treatment.

Click on the link below for more information.

Appointments

Extended Hours opening

As part of developing Primary Care in Stockport we have extended the opening hours we offer for routine appointments.

The Practice is open from 7:30am everyday for routine GP appointments. We offer routine GP appointments after 6:30pm on Tuesday and Wednesday evenings, and routine Nurse appointments after 6:30pm on Wednesdays.

We also hold a Nurse-led clinic for routine appointments one Saturday morning a month at Hillgate Surgery, where you can attend for smears, annual review of your chronic conditions i.e. asthma and diabetes, health checks, smoking cessation etc.

Chaperones

It is Practice policy to offer a chaperone for any intimate examination, where the patient may feel vulnerable or where the doctor may decide a chaperone is needed. More information about our chaperone policy is Chaperone Policy.

Medical Students

For the past few years the Practice has developed a strong link with Manchester University Medical School and we welcom medical students on a regular basis. If you do not wish fot the student to be present during your consuktation with either the Gp or nursing team, then please let the receptionist or GP/nurse know.

Cancelling Appointments

If you have booked an appointment that is no longer required or you cannot attend for whatever reason, then please contact the practice or cancel it online as soon as possible so that we can make this appointment available to other patients.

DNA Policy

Appointment Reminder Service

The Practice uses a text messaging service to remind patients of upcoming appointments. The service is 2 way and if you no longer need the appointment you can text back CANCEL (texts cost standard network rate) to make the appointment available for other patients. Please only use this word.

We may periodically use this service to alert patients to important news about our services such as reminders about flu clinics (to eligible patients).

In order to use this service, please ensure that the practice has your up to date mobile telephone number. If you do not wish to be contacted in this way, then let the reception staff know and we will indicate this on your records.

Home Visits

Whilst we encourage our patients to come to the surgery, where we have the proper equipment and facilities available, we do appreciate this is not always possible. In this respect, if you do need a home visit, you can help us by calling reception before 10:00.

You may only request a home visit if you are housebound or are too ill to visit the practice. Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed. Please bear this in mind and be prepared to provide suitable details to enable the doctor to schedule house calls.

A patient is not housebound if he or she is able to leave their home environment with minimal assistance e.g. unassisted/assisted visits to the doctor, dentist, hairdresser, supermarket, bingo, public house etc.

Many services such as podiatry, audiology and continence are available for housebound patients. Please contact the practice for advice.

You can also be visited at home by a community nurse if you are referred by your GP. You should also be visited at home by a health visitor if you have recently had a baby or if you are newly registered with a GP and have a child under five years.

Statement of Fitness for Work (Sick/Fit Note)

You do not require a doctor's sickness certificate for any illness lasting seven days or less. Your employer may however require you to complete a self-certification form (SC2) which is available from your employer or on the HMRC website.

Evidence that you are sick

If you are sick for more than seven days, your employer can ask you to give them some form of medical evidence to support payment of SSP (statutory sick pay).

It is up to your employer to decide whether you are incapable of work. A medical certificate, now called a 'Statement of Fitness for Work’ (see below) from your doctor is strong evidence that you are sick and would normally be accepted, unless there is evidence to prove otherwise.

You could also provide evidence from someone who is not a medical practitioner, e.g. a dentist. Your employer will decide whether or not this evidence is acceptable. If your employer has any doubts, they may still ask for a medical certificate from your GP.

Statement of Fitness for Work - ’Fit Note'

The 'fit note' was introduced on 6 April 2010. With your employer's support, the note will help you return to work sooner by providing more information about the effects of your illness or injury.

You can request a Fit Note by completing an online patient triage request Go to Patient Triage or filling out a form at reception.

For more information see the DirectGov website (where this information was sourced).